Frequently Asked Questions

Get answers to commonly asked questions.


Q: What is pest control?

Pest control is the process of regulating and managing an animal species referred to as a pest from ones property. An “exterminator” is a person who practices pest control. Pests can be source to many varying problems. They are considered detrimental to a person’s health, the economy and also to the ecology.


Q: How often do I need pest control?

Frequency for pest control treatments depends on two major factors: the location of you property and the pest density. Some houses will require to be treated as often as every four weeks where else once every six to twelve months is adequate for others. Call in a professional to have you situation assessed. They will advise on how often a pest treatment is required for your property. Shorter or longer periods may be recommended according to your precise location and your surroundings.


Q: Do I need to prepare for pest treatment?

Yes, one needs to prepare for pest treatment. A few of the preparations that one has to make are; clearing all food from benchtops, moving all storage items, shelves and furniture away from the walls, cover any fish tanks and switching off the pump. For various kinds of pest mowing your lawn prior to the pest treatment, will also increase the effectiveness of the pest control treatment.


Q: What is the cost of pest treatment?

The average cost of hiring an exterminator ranges between $145 and &450. These figures are subject to change depending on the extent and the type of pest infestation one want to be exterminated.


Q: Can I stay on the property while you are treating pests?

Yes, you can. Our specialist usually takes all the concerns to hand before executing the pest treating process. They customize treatments to accommodate all individual sensitivity as much as keeping the property pest-free.


Q: Are my pets safe?

You do not have to take your pet’s outs during pest treatment. The pets only need to be kept off the treated surfaces until they have dried up. Also, do not leave any fish tank uncovered.


Q: Why would I need a pest inspection?

Pest inspection is essential in the identification of potential future devastating impacts of your property that may be as a result of pest infestation. It helps to take the necessary precautions in time.


Q: What is the difference between a building and pest inspection?

A building inspection aims at identifying any structural issues within your property. A pest inspection looks to identify any evidence of pests.


Q: Am I at risk of having termites?

The only way to be sure of the chances of having a termite infestation is to have your home inspected by a specialist. Hire our specialists to ascertain accurately the chances your property stands against a termite infestation.


Q: What do termites look like?

Termites will range from an eighth of an inch to one inch in length depending on their age. They also vary in shades; depending on the type, they can have white, brown or black shades. They have two sets of equally long wings, straight antennas and their bodies are segmented to three.


Q: What treatments are used for termites?

There are many different termite treatment options available. Each home is unique, therefore treatment will vary accordingly. Termite baits are the most common treatment used in Australia.


Q: How can I prevent termites?

To begin with, have you property inspected for any termite inspection and if present have them treated as soon as possible. Other precautions to take include;

  • Avoid storing untreated timber up against the house.
  • Avoid the use of hardwood timber garden sleepers as they are conducive to termite infestation. Instead, go for alternatives such as treated pine and masonry.
  • Get rid of timber located bellow suspended floors as it attracts ants which might end up in your home.
  • Always ensure that the sub floor venting in not blocked. It lets air flow in thereby keeping the area dry and less attractive to termites.
  • Keep your drainage in proper working condition to avoid moist soil which attracts termites.


Q: What pests do you treat?

We treat moths, cockroaches, mice, rats, scorpions, spiders, silverfish, centipedes, millipedes, crickets, wasps, ants and termites.


Q: What are your service locations?

We currently service both the Northern and Southern regions of the Gold Coast. Popular suburbs include Upper Coomera, Pimpama, Gaven, Pacific Pines, Arundel, Southport, Surfers Paradise, Broadbeach, Burleigh Heads, Palm Beach and Coolangatta.


Q: What are your operating hours?

Our offices are open from 8:00 am to 5:00 pm every weekday (Monday – Friday) and 8:00 am to 3:00 pm on Saturdays.


Q: What payment methods do you accept?

We accept VISA, Mastercard, cash and direct deposit.


Q: How can I get a quote?

To get a free quote give us a call and talk to our specialists. Or visit our home page and submit your information into our quote form.